One of my biggest cultural problems is that I have what I call the English Disease. I queue up and will stand endlessly, politely waiting my turn. I blame it on my British forebears and from growing up in a country still suffering from the imprint of the Union Jack in its colonial past. We're taught as small children to line up quietly and never cut in or try and jump ahead. We tend to think of this trait as honorable and upright and we get sometimes quite sanctimonious about the rightness of our way. We are outraged and angry when others don't follow our clearly better, god-ordained way of doing things. Until we get old... and move somewhere that sees zero value in our treasured beliefs.
I've mellowed enough in my dotage to realize that getting upset about these things is pointless. That it is quite probable that others around me don't see line-jumping as the capital offense of my upbringing. That, in fact, some cultures see it as getting over on someone and that is seen as a coup, a win , a desirable point-laden event. Me whining about line jumpers would just make me look like the fool who got taken.
Now, if I had the huevos to defeat them at their own game, step in front of them and devastate them with a few quiet words, then I could win. Unfortunately, it's tough to devastate with few words when you only have a few words to choose from, me taking someone on in Spanish is truly taking a paper knife to a gun fight.
So, today I sat in Hacienda (the Mexican tax office) for untold hours and waited for my number to come up on the little machine at the front of the room. I was there to pay $118 pesos to register my old truck for another year. No matter that those numbers rarely moved because so many people just walked in front, no matter that when it did move the spot was immediately claimed by someone who just walked in and who I watched pick up a discarded number from the floor, none of that mattered. I sat and I waited and I played games on my iPhone until the battery died. Then I just sat and watched.
Number 6 was being served when I got my number

Oh No! I'm number 34

I won't claim that I never got the teeniest bit irritated, I did. I put it away though and thought about this English Disease. I wondered if I could switch my cultural bias and change how I behaved. I decided I probably could, especially if I were younger and more impatient. I also decided that it was highly unlikely that I would ever really break the queue habit, the belief that I was more honorable for waiting my turn. I decided I might not like myself as much if I did abandon my upbringing. I had plenty of time to think about all this in detail.
A couple hours later, at about number 17 - notice the guy in the white shirt and tan shorts, he's going to be next because he just picked up a number off the floor

Thinning out now, still only around #21, white shirt is almost done.
Finally when the place was nearly empty, when I started worrying that they would close and make me leave with my number still uncalled, two baggy trousered punks walked in. They had the smirks and the steely stare and the marijuana leaf shirts to go with the pants they had to keep holding on to or lose. There was a well dressed businessman at one of the booths, he'd been there a long time and had many papers spread out on the counter. These thugs stood on either side of him, leaning too close, blatantly reading his papers through the glass and over his shoulder. He never looked at them, the guy waiting on him never looked at them. The only other person I saw looking besides me was a well dressed woman at the adjoining window who gave him a sad look.
It was clear that they had decided to be next at that window and they didn't even bother to fake getting a number or to look for one on the floor. The man concluded his business, it took another 15 minutes and it must have been nerve wracking for him, they never left his sides. One of them even fingered the clasp on his laptop case that was strung across his back. He moved it in front of him but never looked at them. All this time they were smirking and laughing and making jokes behind him.
I really wanted to take their picture, I even got up and stood so I was close and had a clear shot. I didn't do it. It dawned on me that taking out my camera and taking their picture was confrontational and from the behavior of everyone else in the room, that was probably not a good idea. So, I sat down again resigned that although my number was next, I was not going to be next.
The businessman left and they grabbed their papers and shoved them across the counter. The guy working took them, completed their transaction with little conversation and they left, laughing and throwing fake punches at each other. I contemplated that old saying "Living well is the best revenge" and decided I wouldn't want their lives even with the additional 40 years.
I'm pretty sure they felt like they won, that they had beat out everyone in the place, which by that time was just this old gringa and a young mother with a crying baby. Obviously, there are punks in every culture and it's not unusual that they get their way through fear.
You think?*
I was more taken with the regular people that just quietly snuck in line or picked up abandoned numbers. One guy asked a woman who was waiting what her number was, when she was done he walked right in behind her and told them he had the next number. I'd like to think I felt good about holding to my upbringing and waiting my turn, actually it left a sour taste in my mouth and I felt sort of culturally bereft. I no longer believe that the way I was raised is better, just different, but I also don't want to give it up.
*This is the box for complaints, suggestions and reporting people, it says "your word counts." I'll bet it is always empty.



18 Comments:
I have skied for years, lift line jumpers are the bane of skiing. I am a short stocky fella who played the line. I was skiing by myself years ago at a small resort in New York. I young man was cutting the line each trip up the hill, I saw him cut some kids, then a lady, then he cut right in front of me. I got off the lift and let him get his speed up. I gave him a football block at about 20 miles an hour, blind side, dirty deed type move, he landed in the woods. Never saw him again the rest of the day. Life is too short to live with regrets.
"I've mellowed enough in my dotage to realize that getting upset about these things is pointless."
LMAO on that one Amiga - unless you changed a LOT over the last few days ;-)
I'll be quiet now...
I agree the lines and queue are frustrating, so far my most witty and scathing comment is "la cola está detrás allí" with a thumb jerk behind me and an evil squinty pirate eye, Yeah that really does the trick!
Debi
I admire your fortitude and ability to look abstractly at this (to me) problem. Not only is dealing with the inept beauracracy here mind numbing, but even trying to get your turn at being told you don't have all your papers is just plain crazy. Why, oh why, did you not just go stand in the line?
p.s. I have been known to have confrontations over this at the deli counter at our grocery store. I just have at them in English, not caring if they understand the words or not. They understand the tone and meaning. I don't really care that it is "their" country and I should be speaking Spanish to them. They don't deserve the courtesy or respect of my trying to address them in their native tongue.
I'm so happy you're writing this blog, otherwise I'd miss all these "observations".
Keep it up friend, it's nice to hear your voice.
Kate
cholulared.blogspot.com
Maalox waiting to happen...Whew!
I commend you for hanging in there.
Frustrating to say the least, but I am in agreement with you..I will gladly remain the person that I am.
Leslie
I would not have done anything about the Mc Evil boys either, but I do reach over people and smile, saying "desculpe es mi turno", and then I just pretend that they aren't there, handing my papers over their heads etc, but I did that in the USA too. Husband likes to crowd them, that is too aggressive for me, but he does it well, actually he does pretty much what the McEvils did, he makes it obvious without saying a word, they don't know what to do and it makes them nervous, this old guy who outweighs them by at least 60 pounds and is almost a foot taller invading their space.
When we are in line we don't let any polite space open up in front of us either.
If someone gets in line without a ticket, I have been known to politely say, "la maquina por su turno esta alla". I also ask when I sit down "quien sigo?" who do I follow.
It is all a big pain.
regards,
Theresa
In the situation of the McEvil twins one might hope for a street dog to show up to lift his leg on them....
Even though my blood pressure rose as I was reading your description of the incident, I, too, would likely have sat there for a while but not until the very end....I commend you for using it as a time to reflect on what it means to live in a different culture. Like Calypso, I am awed at the change in you. KK
The one bright spot is that it seems pretty likely we won't have to pay this again.
The tax was put into place in order to raise money for the Olympics in the 60's and was only supposed to be in place for a couple of years.
It has been all over the papers here, lots of editorials and front page articles.
I can't claim to be completely passive about lines, this was a rather unique situation. You had to take a number and then sit quite a ways from where the windows were and out of sight of most of them. Walking in the door however, you were right in front of them. It was not easy for me to figure out who was next or to see who had gotten a number and left and returned.
Plus, I was playing games on my phone and lost track of time for awhile. I didn't start really paying attention until my phone battery ran out.
I do take people on in deli sections and bank lines, places where it is obvious who is next. I do it politely, usually saying por favor a little sarcastically.
Hacienda though, they don't make it easy to tell who is next and they don't seem to enforce the number system in all cases. Judging by the amount of bling on some of the guys working there, I think that side arrangements are available. So, I turn my cowardice into analysis and avoid getting steamed. I was tired but not really angry or stressed when I left, so it worked.
Nancy, we were writing at the same time... I can hardly believe they would rescind a tax in these times but that would be great.
I saw a sign while there that I could have paid it online and had the stickers delivered to my house. Somehow, I'm not confident about that route. The money is trivial for an old truck like mine, I'd love to be able to afford to nationalize my jeep though.
And now I went on our local paper to send you the link and TODAY 31 states are writing a letter in protest of losing the tax money in these financial times. They also say that it doesn't benefit the poor since they don't even have cars.
So I guess we were getting a bit excited over nothing.
By the way when we paid ours we went to a little government office in the mall and were in and out in 2 minutes tops.
Re, repeal of tenancia -- this subject comes up every year. There are promises (during campaigns -- Calderon, for example, promised to promote repeal of tenancia) to rescind it, but it never happens. The money goes directly to the states, and is used for all sorts of things -- it's one of the few ways that states collect money directly, to be used by them, so the state governments are pretty much universally opposed to getting rid of it.
Like another poster, I too found myself getting angry as I pictured the cheating to get ahead of those already waiting in line. And the thugs, I want to slug them and I bet the guy they were crowding did too, but being outnumbered he didn't dare. I definitely would have reacted to them touching my stuff, and I might even have told them to give me some space. Always hard to know how one would really have handled the situation once facing it. I've been the victim of line-cutters, and I've also told people where the end of the line was - depending on the situation. Sounds like you handled it in a way that you were comfortable with, and nice to be able to just let it go and not stew about it (I'm doing that for you!).
Jonna, next time someone tries to cut in line, simply say, "Perdón, me toca a mi." That means, 'Excuse me, it's my turn.' The line-jumper will back right off.
It works at the market, it works at the bank, it works at Hacienda, it works everywhere.
xoxo
Cristina
It would have been really hard to sit and wait like you did. I'm with you, I have that English disease too where I wait my turn in the queue.
they have been complaining lately on SolEstereo about how all the foreigners don't have to pay tenencia and how that should be changed (for the foreign plated FM3 cars). Also hearing the same dope about tenencia going away. :)
I think I've gone over to the dark side. I place myself in line and have no problem popping infront of someone (already waiting). Oh! i'm EVIL! :) I did that at Monex the other day. The (Mexican woman) was visibly shocked.
Post a Comment
<< Home